Solutions that simplify communication and strengthen your organization’s relationship with its customers.

Communication is the heart of your company’s success! Bevatel has developed a cloud-based system that connects calls and chats into a unified, intelligent, and integrated experience. Bevatel’s solutions enable your organization to serve its customers efficiently, understand their needs moment by moment, and of course, make decisions with confidence and speed. All our solutions are supported by advanced analytics tools and artificial intelligence that understands the context of conversation and the customer’s tone, turning your company’s daily communications into a true source of insight that helps your employees deliver exceptional service in every call or chat.

Cloud Call Center System

Manage your calls professionally, wherever you are.

Bevatel WhatsApp Business

A unified platform to manage your business conversations.

Over 15,000 businesses trust Bevatel's cloud solutions

A smarter call system that serves your customers before they even ask for service

Bevatel’s cloud call center system is designed to go beyond the concept of receiving calls in your organization. It connects all your company’s branches into an intelligent system with a unified number, enabling your teams to serve customers quickly and consistently wherever they are. It provides you with real-time visibility, full control over your company’s contact center operations, and detailed reports. Bevatel’s cloud call center system also understands your customers’ needs and automatically routes calls to the relevant departments through the IVR system, transforming the call experience from mere reception to a tool for building trust and increasing loyalty.

Voice agent that interacts accurately and intelligently.

Voice tone analysis and emotion understanding.

Real-time call transcription.

Automatic summary for each call.

Smart tags for precise reports.

A platform that understands your customers’ messages and speaks their language

Your company’s chats from different channels in one screen with Bevatel Business WhatsApp Platform. Bevatel gives you clear visibility of every customer interaction in your organization and quick responses through AI-powered chatbots that satisfy and impress your customers at the same time. In addition, Bevatel’s platform integrates with your existing systems and e-commerce platforms (Salla – Zid – Shopify, etc.) to provide a complete business experience and deliver accurate reports that help your management measure performance, track cases, and predict customer trends before they even appear.