Choose the plan that fits your team and needs, and start experiencing communication solutions that combine efficiency and flexibility.
| Starter Plan | Growth Plan | |
|---|---|---|
| Softphone / desktop calling app | ||
| Mobile app | ||
| Live monitoring dashboard | ||
| Basic reports | ||
| Call recording | ||
| Free calls between branches | ||
| Monthly AI credit allowance | 100 credits | 100 credits |
| Customer tagging and classification | ||
| 24/7 technical support | ||
| Automated attendant and routing setup | ||
| Call queue management | ||
| Advanced reports and analytics | ||
| Auto Dialer | ||
| Customer satisfaction rating system | ||
| Scheduled reports and automated alerts | ||
| IVR setup and routing menus | ||
| Advanced AI capabilities | ||
| Smart call routing | ||
| Local cloud hosting | ||
| Integration with other systems |
Bevatel’s cloud call center system enables you to manage all your company’s calls from anywhere without the need for devices or complex installations, and it can easily scale by adding new users.
Yes, the Bevatel Business WhatsApp platform fully supports integration with all communication channels such as WhatsApp, Instagram, Messenger, Telegram, and email — all in one interface for a unified and fast experience.
Absolutely. All Bevatel systems operate 100% on the cloud, allowing teams to work from anywhere over the internet while ensuring call quality and data protection.
Bevatel’s Interactive Voice Response (IVR) system automatically directs calls to the appropriate department without waiting, reducing pressure on support staff and giving customers a smooth and organized experience from the very first second of the call.
Absolutely. All Bevatel systems fully support the Arabic language to ensure a comfortable and user-friendly experience for users in the Kingdom and the Gulf region.
The system allows you to create broadcast campaigns via WhatsApp to target customer segments with personalized messages. It also provides detailed reports on engagement, responses, and reach rates, making your campaigns more accurate and effective.
Joining Bevatel does not require any technical setup or complex infrastructure. You can start operating within just a few hours after subscribing, and the Bevatel team will activate the system and train your staff step by step.